Bridge the gap between aspiration and impact through research, strategy and service design.

We help for-purpose organisations grow their impact, increase their reach and deliver better for the communities they serve.

Photo of person looking at a customer journey map made of post its on a glass wall

We provide flexible consulting and implementation support for changemakers, social impact organisations and for-purpose businesses to create better outcomes for people, communities and society.

We’re here to address your service, customer experience and evaluation gaps - injecting momentum, dismantling roadblocks and fast tracking success.

We work with you to understand and grow your impact, define a clear path forward, and increase your reach and engagement through tailored programs and bespoke services.

We leave you more confident and better equipped to continue to drive change, for the better.

Flexible support for complex challenges.

What we can help you with.

Research

Capture customer, stakeholder and community feedback, validate ideas and opportunities, and map complex systems so you have the evidence and understanding to inform decision-making, investment and program design.

Strategy

Facilitate critical conversations to define a clear vision, actionable pathways to get there and solutions that move beyond conventional trade offs to deliver broad value for customers, the organisation and the wider community.

CX & Service Design

Collaborate with customers, communities and stakeholders to innovate, implement and optimise solutions that increase engagement, reach and impact.

Evaluation

Demonstrate the impact and effectiveness of your programs and strategies so you can improve, grow and secure funding for the future.

Find out more about our services and tailored programs.

Who we work with.

We partner with purpose-driven organisations of all sizes to create, embed and measure change. Check out some of the recent projects we’ve supported.

Pancreatic Cancer Australia logo
Uniting AgeWell logo
WWF logo
Transport Victoria logo
Melbourne Convention Bureau logo
Court Services Victoria logo
CSV Dhumba Murmuk Djerring Unit logo
MRWA logo
Symbiote loto
Three6 logo
Iris Ethics logo

“Gyongyi is a master of unpacking complex audience engagement challenges and providing organisation leaders with a clear map of actionable solutions to cut through the noise. Working with Gyongyi is a bliss. She provides a balance between strategic insight but is also able to help implement and measure the change.”

— Marketing Manager, Melbourne Convention Bureau

Looking for support? Let’s chat.

No challenge is too big or small. Whether you’re looking for specific advice or a sounding board to explore potential options to move forward, we can help.

Have an urgent query and can’t find a time that suits? Email us and we’ll make it happen!